Sales definition (updated 20 Apr 2026): Confirmed records counted on CreatedAt date; Completed records counted on ConsumerStartDate (with 7-day rule). Aligned with partner reporting. All $ figures are ex GST.
Active Book — Total
19,768
+64.0% YoY+5.1% MoM
Active — Electricity
15,680
+69.1% YoY+5.8% MoM
Active — Gas
4,088
+46.9% YoY+2.3% MoM
Performance Summary
Headline take on yesterday, MTD and FYTD
✅ What's working
Active book up 64% YoY — 19,768 today vs 12,055 a year ago, with electricity up +6,408 (+69.1%) and gas up +1,305 (+46.9%).
MTD sales running hot — 197 sales over 5 days vs 109 in PY MTD (+80.7%); electricity MTD 155 (+103.9% YoY), gas MTD 42 (+27.3% YoY).
FYTD GP $639.5k ex GST vs $530.0k PY (+20.7% YoY) — recurring active-book margin is offsetting the lower sales mix.
Zero cancellations yesterday (vs 6 PY same-day, 10 MoM same-day) — clean day on the churn side.
April 2026 was the best month ever at $95.1k GP ex GST, and book hit a new high of 19,768 active services.
NSW electricity dominant — 119 of MTD's 155 elec sales (77%); NSW elec book up to 7,178 (+62% YoY).
⚠️ Watch-outs
FYTD net is negative — 7,031 sales vs 7,365 cancels = net −334; PY FYTD was net +4,539. Cancellation volume has more than doubled (+130% YoY).
FYTD cancel rate 104.7% (cancels ÷ sales) — far above PY's 41.3%. Retention is the single biggest issue this FY.
Yesterday softer YoY — 31 total sales vs 36 PY same-day (−13.9%); elec 22 vs 26 (−15.4%), gas 9 vs 10.
Gas FYTD down 32% YoY — 1,227 sales vs 1,804; gas mix continues to shrink relative to electricity.
MTD cancels elevated — 79 cancellations in 5 days (61 elec, 18 gas) vs 37 PY MTD (+114%).
SA + QLD elec growth slowing — May MTD: SA 2, QLD 7 (vs PY 6 SA, 1 QLD); SA active book essentially flat vs end of April.
📅 Yesterday — 5 May 2026
Sales (Confirmed by CreatedAt + Completed by ConsumerStartDate w/ 7-day rule), cancellations and net
⚡ Electricity sales by state
🔥 Gas sales by state
📆 Month to Date — May 2026 (5 days)
Sales, cancellations, GP estimate and run-rate
MTD GP (est., ex GST)
$38.6k
Run-rate (full month)
$92.2k
Cancel — Elec
61
Cancel — Gas
18
⚡ Electricity sales by state (MTD)
🔥 Gas sales by state (MTD)
📊 FYTD — 1 Jul 2025 to 5 May 2026
Year-to-date sales, GP and YoY comparison
FYTD GP (ex GST)
$639.5k
PY FYTD GP (ex GST)
$530.0k
GP YoY
+20.7%
Cancel rate (FYTD)
104.8%
⚡ Electricity sales by state (FYTD)
🔥 Gas sales by state (FYTD)
Monthly GP (ex GST) — Current FY vs Prior FY
May 2026 is partial (MTD through 5 May). All $ ex GST.
👥 Customers — Active book trend
Month-end snapshots + yesterday (★)
Total Active — Electricity
Total Active — Gas
Active Electricity — by Region (NSW / VIC / QLD / SA)
📈 Trends — Last 36 months
Monthly electricity sales and estimated GP (ex GST)
⚡ Electricity Sales — by Month
Last 36 months — May 2026 is MTD (orange ★).
💰 GP (est., ex GST) — by Month
Estimated monthly GP (ex GST) using the formula ((elec × $75) + (gas × $29.50) + (active_elec × $2) + (active_gas × $1)) × 0.8. May 2026 is partial.